Privacy Policy

1. Information We Collect

We collect information in several ways when you interact with the Service:

1.1 Information You Provide to Us

• Account information, such as a Discord user ID, username, display name, and avatar obtained through the Discord OAuth login flow.
• Roblox account linkage data where you choose to connect a Roblox account.
• Configuration information you enter into the dashboard, such as game settings, roles, permissions, flagged words, and integration preferences.
• Correspondence, such as support requests or feedback you send to us.

1.2 Information We Collect Automatically

• Usage data, such as the pages you visit, features you use, and actions you take within the dashboard.
• Cookie and similar technology data, as described in the "Cookies" section below.

1.3 Game-Related Data

To provide the moderation Service, your game may send us data such as chat logs, player reports, moderation actions, and signal events. This data is processed solely to deliver and improve the Service. Where this data relates to individual players, it is the responsibility of the game operator (you) to obtain any necessary consents and provide appropriate notices to those players, and you agree to do so in accordance with applicable law.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, maintain, and improve the Service and its features.
• Authenticate your identity and manage your account and credentials.
• Process and deliver moderation data and reports to you.
• Send you administrative, security, or service-related communications.
• Respond to your comments, questions, and support requests.
• Monitor and analyze usage and trends to improve user experience and functionality.
• Detect, prevent, and address technical issues, fraud, security incidents, and abuse.
• Comply with legal obligations and enforce our Terms of Service.

3. Legal Bases for Processing

We process personal information on one or more of the following legal bases, depending on the context and jurisdiction:

• Performance of a contract: to provide the Service you have requested.
• Legitimate interests: to operate, secure, and improve our Service, provided those interests are not overridden by your rights.
• Consent: where we have obtained your consent for specific processing, which you may withdraw at any time.
• Legal obligation: to comply with applicable laws and regulations.

4. Sharing and Disclosure

We do not sell, rent, or trade your personal information. We do not share your personal information with third parties except in the following circumstances:

• With service providers who process data on our behalf to operate the Service (for example, hosting and database providers), under appropriate confidentiality obligations.
• To comply with a legal obligation, court order, or governmental request, or where we believe in good faith that such disclosure is necessary to protect our rights, your safety, or the safety of others.
• In connection with a merger, acquisition, reorganization, or sale of assets, in which case you will be notified of any change in ownership or control.
• With your consent or at your direction.

5. Data Retention

We retain your information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

• Account and configuration data are retained for as long as your account remains active, or as needed to provide the Service.
• Chat logs and moderation data are retained for the purposes of the moderation Service and in accordance with the game operator's configuration and practices.
• Log and analytics data may be retained on a rolling basis and then deleted or anonymized.

When we no longer need your information, we will delete or anonymize it. If you close your account, we will delete or anonymize your personal information, subject to legal or legitimate business requirements to retain certain records.

6. Security

We take reasonable and appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit, access controls, secure storage, and monitoring of our systems.

However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security. You are responsible for keeping your login credentials and API keys confidential.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to maintain session state, remember your preferences, and analyze usage of the Service. Session cookies are used to keep you signed in and are generally deleted when you close your browser. We may also use analytics tools to understand how the Service is used.

You can control or disable cookies through your browser settings. However, disabling cookies may prevent certain features of the Service from functioning correctly.

8. Children's Privacy

The Service is not directed to children under the age of 13 (or the applicable minimum age of consent in your jurisdiction). We do not knowingly collect personal information from children. If you believe we have inadvertently collected personal information from a child, please contact us so we can delete that information as soon as possible.

9. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• The right to access the personal information we hold about you.
• The right to correct inaccurate or incomplete information.
• The right to request deletion of your personal information.
• The right to object to or restrict certain processing.
• The right to data portability, where applicable.
• The right to withdraw consent at any time, where processing is based on consent.
• The right to lodge a complaint with a supervisory authority (for users in the EU/EEA/UK).

To exercise any of these rights, please contact us through our Support Discord server. We will respond to your request within a reasonable timeframe and in accordance with applicable law. We may need to verify your identity before processing your request.

10. International Transfers

Your information may be processed in, and transferred to, countries other than the country in which you reside, including the United States, where the Service and its infrastructure are hosted. When we transfer information internationally, we take steps to ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable law.

11. Third-Party Services

Our Service integrates with third-party platforms, including Discord and Roblox. Your interactions with these platforms are governed by their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of third-party services.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make material changes, we will revise the "Last updated" date at the top of this page and may notify you through the Service or by other means. Your continued use of the Service after changes take effect constitutes your acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us through our Support Discord server.